Refund policy

We want every item you purchase from Wick It Candle Co to be amazing and abide by Australian Consumer Law nationally.

1. If your product is faulty please email wickit_candleco@outlook.com with photos and description.
The below options are available:
  • Full replacement offered, including postage
  • Full refund (allow 7 days to clear in your bank account)
2. We thoroughly test our products before sale, on occasions we simply can't forecast quality issues. Please allow us to rectify the problem first as your custom is extremely important to us.